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Consulting – 4 reasons you must see a professional before doing a factory reset

Every mobile phone comes with the option of factory reset which is essentially meant to give you an opportunity to reset your phone to the default factory settings that it came with. Whereas different people will have different reasons to use this option, it’s generally advisable for a phone owner to consider consulting a professional before they can go ahead and use this option because there are a number of things that can go wrong as a result of a factory reset.

In this article we are going to look at 4 reasons you must see a professional before doing a factory reset.

1 To avoid losing all your valuable data

Generally, when you activate the factory reset button, there are a number of prompts that you will have to follow therefore it’s important for you to understand what they actually mean. One of those prompts is the option to back up your data on the cloud based storage option that the particular mobile phone you are using offers. If you are non-tech savvy and you don’t understand what these prompts mean for you, you may end up losing all your valuable data. This is why consulting a professional will come in handy.

2 To avoid irreversibly damaging your smartphone

In addition to backing up your phone, it’s always very important to have your phone at full charge because the factory reset process tends to consume significant juice and you can’t afford your phone going off midway through a reset because it may end up getting irreversibly damaged and rendered useless. A professional will be better placed to explain to you the repercussions of your phone running out of power midway through a reset, which include damage to the phones firmware.

3 To avoid weakening the functionality of your phone

As a rule, a factory reset is something that you shouldn’t do more than once in a year if you intend for your phone to serve you well. The more times you do it, the weaker your phone gets in terms of its functionality as both the Ram and ROM will eventually get damaged from frequent resets.

4 To avoid affecting your phones battery life

Just as for Ram and ROM, the more times you factory reset your phone, the weaker your battery becomes and this is especially worse for phones with inbuilt batteries. Therefore, for you to ensure the longevity of your phone’s battery you must avoid the temptation to frequently factory reset your phone.

It’s therefore a good idea to consult a professional who knows much about phones to guide you on how and even when to factory reset your phone.

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3 things you must know about mobile phone screen sizes

Mobile phone screen sizes are always a big deal for many people as they decide on which phones to buy and this will often depend on what they primarily need the phone for besides calling and texting. It’s always therefore a good idea for any buyer of a mobile phone to understand the rationale behind different screen sizes as well as the benefits or cons of different screen sizes.

In this article we are going to highlight 3 things you must know about mobile phone screen sizes before you decide on the size to buy.

Screens less than 5 inches

The benefit of buying a smartphone with a screen that is less than 5 inches is that you will get a very compact device which is very easy to carry in your pocket, in addition to the fact that it will be very easy to operate with one hand unless of course you have big hands then it becomes an inconvenience. As long as you get a good device from a good manufacturer, you will have a device with good specs, a decent battery life and you will still be able to do the basic stuff like calling, texting and visiting internet sites. This is however a phone not meant for multimedia because the small screen will limit your experience.

Screens between 5 and 5.5 inches

This screen size finds a perfect balance between size, design, and a user friendly experience. For a person with the average hand size, they should be able to comfortably operate the phone with one hand and in addition to being able to call and text, you will be able to access and experience a wide array of things such as good entertainment, ecommerce platforms and other internet sites with ease. The decent size of this screen means you won’t have to strain to read fonts on the screen because it can accommodate different sizes as long as the site you’re visiting has been optimized for mobile.

Screens larger than 5.5 inches

This is essentially the marriage between a smartphone and a tablet and this is precisely why these phones are referred to as phablets. These are significantly large phones which are difficult to carry in the pocket or operate one handed though most will have an inbuilt feature that enables one hand operations. These phones are amazing when it comes to entertainment because of their large screen size which makes it fun to watch movies, play games, read books and even browse the internet. Phablets are currently on trend with major manufactures releasing phablet versions for their flagship phones.

At the end of the day, regardless of the screen size you intend to use, you must first ensure that you select the right phone brand with a good quality display as this will greatly improve your experience.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

HR – 4 tips that every mobile phone sales staff need to know

Having the right sales team who can conduct successful sales pitches and convert customers is more a HR function than it is a sales and marketing function because it’s the former that is charged with recruiting the right people for the company. It’s therefore a good idea for the HR department to focus on training of the sales team and prepare them for the possible challenges they are going to face when they encounter customers both tech savvy and non-tech savvy.

In this article we are going to share with you 4 tips that your mobile phone sales team will greatly benefit from especially when dealing with non-tech savvy customers.

Tip 1: Differentiating iOS from android

It’s always a difficult thing explaining technology to a non-tech savvy person and this can at times make it difficult to close a sale. Therefore when asked to differentiate between iOS and android, the simple layman difference you can give is that the former is easier to use whereas the latter offers you more choice, you can then explain the small nitty-gritties.

Tip 2: Explaining why certain phones are expensive

Flagship phones will always be expensive because of the investment companies make to release phones that truly stand out in the market. However, when you encounter a not-tech savvy customer who wants to know why the phone is expensive, avoid getting into this debate by asking them what their budget is a giving them alternatives with equally good specs. It’s a good idea to advise the customer not to spend more than they need to spend on a phone.

Tip 3: How to choose the right screen size

It’s always a good thing when a customer gets a perfect screen size for their phone because this determines how easy or difficult it will be to use the phone. Therefore when you encounter a customer looking for advice on screen size, always let them know that it’s down to the size of their hands. The logic about having a mobile device is for you to be able to operate it one handed therefore the right screen size for a customer is that which will allow them to comfortably operate the phone with one hand.

Tip 4: How to decide on the right display

Most no-tech savvy phone users will not be able to differentiate between phone displays therefore the best advice you can give them is not to focus on the resolution the phone claims to have but rather on the quality of the colors as well as brightness that the display allows for. These are what will determine usability especially when outdoors and quality of videos and pictures that the user will see. So generally, AMOLED panels will outdo LCD panels.

With such simple non-technical explanations, the sales team will find it much easier to close sales as it makes technology easier to understand.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

3 factors to consider when shopping for a phone online

Most people today buy their smartphones online because the convenience of ecommerce has made it unnecessary for shoppers to have to go all the way to a brick and motor outlet in order for them to get an item they want. As long as you have checked out the phone’s specs and you are satisfied that it will suite your needs then the rest is about finding a well-known ecommerce platform and placing your order.

In this article, we are going to look at 3 factors to consider when shopping for a phone online.

1 The phone’s manufacturer

The reality about smartphones is that they are not all the same. On paper they may look similar in terms of the specs that they offer but when you actually get to use them you realize they differ in performance. This is often down to the phones manufacturer. Phones from reputable companies will always outperform those from little known companies because the latter will have to compromise on a few things in order to bring their prices down and stay competitive. If you want a good phone that will serve you best then it’s a good idea to buy one that’s from a reputable manufacturer.

2 The carrier you intend to use

Depending on whichever part of the world you are or whether you are a person who travels a lot, when buying a phone you must have an idea of the carrier you intend to use your phone with. This is simply because some phones may not work well with certain carriers because of various technical issues. It may be that the phones operating system or network provisions are not compatible with the carrier’s. It’s therefore advisable for you to do your due diligence and find out whether the specific make of phone you are looking for will work with the available carriers in your locality or the areas you intend to travel to with your phone.

3 The phone’s software

If you are a more tech savvy phone user who is always on trend with the latest updates to hit the market then this particular point is for you. A phone’s software is important because it determines whether or not it will get the latest updates. It’s always good to be aware that not all phone software will receive their updates so when purchasing a phone you must ensure that you verify whether the software it is using is in line to receive regular updates which help in enhancing the phone’s functionalities.

All in all, purchasing a phone, especially one you intend to use for a long period should never be a rushed process. Take your time and select a device that will serve you well.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

Technology – 5 tips on how to select good mobile apps

Mobile apps are essentially developed to add utility value to our smartphones. These apps are designed to perform a number of great functions from banking to shopping, to entertainment and many more. Today, there’s a mobile app for almost anything you can think of. However, in this sea of mobile apps, most smartphone users tend to get confused as to what type of app they should install on their phones as there are many apps to choose from that provide the same functionality.

In this article, we are going to share 5 tips on how to select good mobile apps.

1 Ensure it has a great user interface

When it comes to mobile apps, the user interface is very important because it will determine ease of use of the app. The thing is you don’t want to have an appthat is complicated to use because it may end up not serving you well especially if it’s one you need for most of your day to day tasks. It can be very frustrating when you have to struggle to navigate around an app therefore, ensure it has a good user interface before you download it.

2 Ensure it loads pretty fast

It’s always frustrating using apps that take ages to load and sometimes freeze on you for no apparent reason. If you have a good smartphone but experience such problems then the issue is with the app itself. Therefore before you download an app, be sure to check out what its reputation is in terms of loading time.

3 Really good customer support

You may encounter one problem or another with your apps therefore it’s very important for you to be able to contact the app developer’s customer support team to help you out d

uring such times. This is why it’s very important for any app you download to have a really good customer support team especially if this is a critical app in your day to day tasks.

4 It must meet your needs

The whole reason for you to download an app on your phone is because it promises to address a need you have. It’s therefore important for you to ascertain whether indeed the app will function as billed and address your needs. Otherwise, it’s not worth being on your phone.

5 It must be compatible with your phone

Different apps are designed to operate on different mobile platforms therefore before you download any app, you must make sure that it’s compatible with the mobile platform your phone is operating under. In most cases, apps will be designed to work with specific operating systems and it’s not possible to use an app not developed for your system.

If you keep these simple tips in mind the next time you are shopping for apps to download, you will realize that you will have a much easier time getting apps that you need.

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These are the 6 features every good smartphone must have

Smartphone tend to promise so many features and actually deliver on them however, as amazing as some of these features may be, we often don’t really need many of them save for a few critical ones. Through this article, we are going to highlight 6 features that every good smartphone must have.

1 A long battery life

All the amazing features that a smartphone promises will actually be useless if the phone can’t stay on long enough for you to enjoy them. A long battery life is therefore one of the most critical features that a good smartphone must have.

2 Very fast processing

Just like a long battery life, speed is also a critical feature in any good smartphone. With the amazing functionalities and apps that these phones come with, it would be very frustrating experiencing lags or sluggishness in your phone when trying to access them. A good smartphone should be able to access all its amazing features with good speed.

3 Really good display

The beauty about smartphones is that they extend their functionality beyond communication and enable entertainment too. This therefore means that they need to have really good displays so that the user can get to enjoy any media they access using their phones whether it’s photos, videos or games.

4 A really good camera

Thanks to smartphones, people today don’t have to walk around with bulky cameras to document their escapades as most of these phones have decent camera. What sets a good smartphone apart from other devices is the quality of its camera which should essentially be able to give you solid images or videos under varying lighting conditions.

5 Near Field Communication (NFC)

NFC is one of the most vital features in good smartphones today especially as people need to exchange data between their devices more and more. This not only enables fast, secure and easy transfer of data such as photos and music between friends, it also comes in handy when making payments at different stores or restaurants.

6 Ample storage space

Any good smartphone must come with ample storage space and this is a no brainer. With better quality pictures, ability to install software and apps with good graphics and so on, comes the need for a big enough storage to handle these demands. A good smartphone should therefore have ample storage as well as a provision for expandable memory.

When in the market for a good smartphone, be sure to prioritize these features and don’t get to distracted with the other attractive features as the above are the most critical during your day to day usage of the smartphone.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

5 amazing qualities in smartphones in 2018

As competition among mobile phone manufacturers intensifies so does the innovation that has resulted in really amazing smartphones with superior qualities. Honestly, it’s the consumer who is winning in this battle to dominate the smartphone industry.

In this article, we are going to briefly look at the 5 amazing qualities in smartphones in 2018.

1 They have sufficient protection

Mobile phone manufacturers have taken in consumer feedback over the years and have developed smartphones that have adequate protection to meet consumer needs. Most smartphone models that have been released by reputable manufacturers guarantee resistance to natural elements such as water, dust and shock, and have cases that are scratch proof, among other protective features. This ensures that phones retain their aesthetic appeal longer than they used to.

2 Better screen defense

In addition to increasing protection to the body, a lot of innovation has been directed towards screen defense. This means that smartphones currently getting into the market from big mobile phone manufacturers have screens that are resistant to scratching, and will not easily get damaged when the phone is dropped, which is a very common occurrence.

3 They are highly customizable

Most smartphone owners enjoy the freedom of customizing their devices to suit their personality and other needs and this has created a clamor for phones that are allow more customization. This is a request that most major manufacturers have listened to and incorporated in their devices. The user interfaces in these devices are much friendlier and allow for easier customization.

4 They are more affordable

As more competition increases and more and more mobile phone manufacturers emerge, consumers get to benefit from a drop in smartphone prices without having to worry about compromised features. Smartphones today are therefore more affordable, and as it’s very possible to find a smart phone for almost any price point.

5 They have excellent designs

As manufacturers work towards getting their phones to stand out, there has been a lot of investment in aesthetics just as much as in functionality. Smartphones hitting the market today are very vibrant in colors, as well as in the material used to make the casing, not to mention the sleek designs. The smartphones are designed in a way that they appear more classy and expensive than they actually are.

If you have been thinking about upgrading your smartphone for a while now, then 2018 may be the year for you to finally do it.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

Here are 3 major considerations before purchasing a smartphone

Today, it’s not just enough to own a mobile phone it has to be a smart phone. There is a huge competition among mobile phone manufacturers to outdo each other with the quality of smart devices they introduce into the market.

With so many options now available in the market, consumers tend to get confused because most of them may not know how to differentiate these devices as all promise very good specs depending on the consumer’s budget.

In this article, we’ll look at the 3 major considerations that will influence a person’s purchasing of a smartphone.

Know what your requirements are

The reality is that if you only use your mobile phone to call, receive calls and text, then you don’t need to own a smartphone. However, if you intend to use your mobile phone for more than these three activities then it’s a good idea to have in mind exactly what you intend to use it for. This will put you at a much better position when purchasing a smartphone because you will evaluate the specs being presented against your personal requirements.

Choose the right operating system

Generally speaking, there are three notable operating systems that smartphones use and these are iOS, Android and Windows. Each of these operating systems vary in terms of offering as well as the brands that use them, therefore as you make a decision on the operating system you chose, ensure that you do it from a point of knowledge.

Know your budget

Today, you are likely to find a decent smartphone within any budget provided you are not too obsessed about brands. However, if you want the best smartphones that have been proven and tested, you should make a point of going for globally recognized brands. Major mobile phone manufacturers will always make a point of having good devices at different price points to target a wider array of customer segments.

All in all, when purchasing a smartphone, as long as you know exactly what you intend to use it for, then you are likely to make a smart choice.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.

The 3 distinct characteristics of a mobile device

Most technology consumers will assume that as long as an electronic device is easily portable then it can be referred to as a mobile device. This is however a misconception because being easily portable doesn’t automatically make an electronic item a mobile device.

In this article, we are going to look at the 3 distinct characteristics that determine what can be referred to as a mobile device.

1 It must be portable

As the name suggests, a device is considered as mobile if it’s easily portable and can be operated continuously and with ease even while it’s being moved. Such devices are meant to have their own source of power, and network source that doesn’t get disrupted when the device is being moved from one place to another.

2 It must be small in size

Mobile devices will often range in size, from devices such as mobile phones that can comfortably fit on a person’s hand and even pocket, to compact devices such as phablets or tablets that can fit in a very small pouch. Depending on the design, most of these devices will have an inbuilt keypad that can be accessed through a touch screen whereas some will have a small external keypad attached to it. There are others which have a detachable keypad.

3 It must have wireless communication

Mobile devices are designed to be able to easily communicate with each other as well as other devices as long as they share a network, which is often a wireless connection. Most mobile devices will rely on GSM, Wi-Fi, Bluetooth and Infrared networks among many other wireless communication that enable interconnectivity of these devices.

There you have it. The next time you are trying to evaluate whether a device fits the criteria to be referred to as a mobile device, you need to make sure that it has satisfied all these three requirements.

We would love to hear your Samsung story. Be sure to share with us your thoughts, reviews and experiences with the mobile devices you have used.